LOS ANGELES COUNTY
DEPARTMENT OF MENTAL HEALTH
  Policy 550.03 Information Technology Contingency Plan
 
  Procedures - Command and Control Plan
  1. The Command and Control Plan must establish Information Technology (IT) administrative procedures to follow in the event that an emergency occurs. The Command Center is the place or places that Los Angeles County Department of Mental Health (DMH/Department) will use to manage the Department's response and actions in the event of an emergency. The Department may have multiple centers in place, depending on the scope and extent of the emergency (e.g., a location within the facility, a location in another facility, a location within DMH, a location within the County).
     
  2. In creating this plan, the DMH CIO or his/her designee must perform all of the following:
     
    1. Integrate the DMH IT Contingency Plan with the existing DMH facility Contingency Plan to establish command and control in order to support emergency management team members who can facilitate the flow of information as necessary to users.
       
    2. Develop a telephone call tree(s) to disseminate important information within DMH and/or all DMH facilities, as necessary.
       
    3. Contact each DMH facility to ensure that they all have in place a notification process to notify the appropriate persons within DMH and the DMH Facility in the event any part of the IT Contingency Plan is executed.
       
  3. The DMH CIO or his/her designee must create the Emergency Operation Mode Plan spreadsheet:
     
    1. From the Application and Data Criticality Analysis spreadsheet, copy the Official System Name, System Owner, and Director's Priority Level columns into a new spreadsheet
       
    2. Add columns for Command Center, Location of Call Tree, Location of Emergency Personnel List, and Emergency Access Rights to create the DMH Command and Control Plan spreadsheet, shown below:

      COMMAND AND CONTROL PLAN
      Date:
       
      Official
      System Name      		 System Manager/ Owner Director’s Priority Level Command Center Location of Call Tree Location of Emergency Personnel List Emergency Access Rights
                   
                   

       
    3. Complete the spreadsheet by filling in all of the data.
       
      1. In the Location of Call Tree column, enter the locations of the list(s) containing the telephone call tree.
         
      2. In the Emergency Access Rights column, enter "Yes" to assure that emergency access rights have been established for emergency personnel.