| REPORTING THREATS AND ACTS/ IMMEDIATE MANAGERIAL RESPONSE
-
Any employee who observes or becomes aware of any of the above listed prohibited actions or behaviors by another employee is to immediately notify a DMH manager or supervisor. A Security Incident Report (SIR) may also need to be completed.
-
The supervisor or manager who observes, is aware of, or receives a complaint or report of any act or threat of violence by an employee must take the following steps: -
If a violent incident is in progress or has already occurred, contact the on-site security officer, local law enforcement, and paramedics as the situation dictates. Remain on-site to liaison with help agents.
-
Notify Human Resources Bureau immediately. -
The purpose of notification is to determine jointly with Human Resources staff the immediate, appropriate personnel-related actions. If the manager is not in the employee’s chain of command, Human Resources will notify the appropriate manager. -
Other immediate actions available, pending completion of an investigation, may include reassigning the employee to another area of the office or another office, requesting consultation intervention by the County Office of Security Management, or suspending the employee without pay pending results of the investigation.
-
Assure all individuals that management will consider their concerns and
take any appropriate action to address the issue. FOLLOW-UP ACTION
-
Human Resources Bureau staff and line management will conduct a joint investigation obtaining complete, written statements from the principals and any witnesses.
-
Management, in consultation with Human Resources staff, will determine, after reviewing all of the relevant information, whether there was in fact an act or threat of violence, and, if so, what additional personnel related steps need to be taken.
-
Assessments will need to be made by managers, Human Resources Bureau staff and the Safety Officer, in some circumstances, of whether a police report needs to be filed; whether intended victims of a threat should be warned; if the Department should seek a temporary restraining order; and/or whether any “stress debriefing” of staff needs to occur. -
Ongoing safety and security arrangements may also need to be assessed by management. NOTE
See also DMH Policy #109.01, "Security/Safety/Threat Management & Violence Prevention" |
