| To establish standard procedures for the implementation of internal controls over County Calling Card (calling card) usage by Department of Mental Health (DMH) employees.
On September 29, 1998 the Board of Supervisors approved a motion refined by the Countywide Policy and Disciplinary Guidelines on Abuse of Telecommunications Equipment and Services, which states that employees who misuse County calling card privileges will be subject to disciplinary action by appropriate managers ranging from reprimand to discharge. |
| County calling cards may be assigned to DMH employees whose duties clearly require calling cards to conduct County business. The following outlines the standard in which the County calling card is issued:
Necessity: The necessity to possess a calling card must be clearly justified by the employee’s supervisor and the appropriate Deputy Director overseeing the employee. A calling card must be necessary in the performance of the employee’s duties and not because of convenience, seniority and/or position.
Field Staff: A calling card may be necessary for field staff, i.e., MET/SMART, Homeless Outreach, GENESIS, AB34 teams, Hospital Emergency Rooms, Out-of-State Placement Unit, etc. to perform his/her duties.
Departmental Needs: When the Department requires an employee to have a calling card to satisfy departmental needs, i.e., Emergency Disaster Coordinators, Executive Staff, Division/Bureau Chiefs, etc. whose duties require calling a range outside of the Department landline telephone’s calling range.
Calling Range Privileges (CRP) are determined by an employee’s job duties.
Range 001 is given to employees whose job duties require calling outside of Los Angeles County but within the State of California.
Range 002 is given to employees whose job duties require out-of-state calls (within the 50 United States).
Range 003 is given to employees whose job duties require calling within the United States, Mexico and Canada.
Range 004 is given to employees whose job duties require calling within the United States as well as to foreign countries. However, Range 004 excludes calls to high fraud countries such as Brazil, China, Colombia, Dominican Republic, Ecuador, Egypt, El Salvador, Honduras, India, Pakistan, Peru, Philippines and Senegal.
Range 005 encompasses all of Range 004, but includes calls to high fraud countries.
County calling cards should not be used for personal calls except in an emergency. Calling card users are responsible for ALL personal charges and shall reimburse DMH within thirty (30) calendar days of receiving the bill.
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