POLICIES, PROCEDURES AND PARAMETERS

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Title	Document ID	Distribution Level	Publish Date
0000 Policy Bulletins - 50 docs
Guide to Procedure Codes for Specialty Mental Health Services	May 12, 2025	Directly Operated and Contractor	May 14, 2025
2020 - 11 docs
January 31, 2020	20-01-DMH	Directly Operated and Contractors	Jan 31, 2020
February 28, 2020	20-02-DMH	Directly Operated and Contractors	Feb 28, 2020
March 31, 2020	20-03-DMH	Directly Operated and Contractors	Mar 31, 2020
May 31, 2020	20-05_DMH	Directly Operated and Contractors	May 29, 2020
June 30, 2020	20-06_DMH	Directly Operated and Contractors	Jun 30, 2020
July 31, 2020	20-07_DMH	Directly Operated and Contractors	Jul 31, 2020
August 31, 2020	20-08_DMH	Directly Operated and Contractors	Aug 31, 2020
September 30, 2020	20-09_DMH	Directly Operated and Contractors	Sep 30, 2020
October 30, 2020	20-10_DMH	Directly Operated and Contractors	Oct 30, 2020
November 30, 2020	20-11_DMH	Directly Operated and Contractors	Nov 30, 2020
December 31, 2020	20-12_DMH	Directly Operated and Contractors	Dec 31, 2020
2021 - 12 docs
January 31, 2021	21-01_DMH	Directly Operated and Contractors	Jan 29, 2021
February 28, 2021	21-02_DMH	Directly Operated and Contractors	Feb 28, 2021
March 31, 2021	21-03_DMH	Directly Operated and Contractors	Mar 31, 2021
April 30, 2021	21-04_DMH	Directly Operated and Contractors	May 04, 2021
May 31, 2021	21-05_DMH	Directly Operated and Contractors	May 31, 2021
June 30, 2021	21-06_DMH	Directly Operated and Contractors	Jun 30, 2021
July 31, 2021	21-07_DMH	Directly Operated and Contractors	Jul 31, 2021
August 31, 2021	21-08_DMH	Directly Operated and Contractors	Aug 31, 2021
September 30, 2021	21-09_DMH	Directly Operated and Contractors	Sep 30, 2021
October 31, 2021	21-10_DMH	Directly Operated and Contractors	Nov 01, 2021
November 30, 2021	21-11_DMH	Directly Operated and Contractors	Dec 01, 2021
December 31, 2021	21-12_DMH	Directly Operated and Contractors	Dec 30, 2021
2022 - 9 docs
February 28, 2022	22-02_DMH	Directly Operated and Contractors	Feb 28, 2022
March 31, 2022	22-03_DMH	Directly Operated and Contractors	Mar 31, 2022
April 30, 2022	22-04_DMH	Directly Operated and Contractors	Apr 30, 2022
May 31, 2022	22-05_DMH		May 31, 2022
June 30, 2022	22-06_DMH	Directly Operated and Contractors	Jun 30, 2022
July 31, 2022	22-07_DMH	Directly Operated and Contractors	Jul 31, 2022
August 31, 2022	22-08_DMH	Directly Operated and Contractors	Aug 31, 2022
October 31, 2022	22-10-DMH	Directly Operated and Contractors	Oct 31, 2022
November 30, 2022	22-11_DMH	Directly Operated and Contractors	Nov 30, 2022
Quarterly 2023 - 7 docs
Special Policy Bulletin 06-01-2023	06-01-2023	Directly Operated and Contractors	Jun 13, 2023
Special Policy Bulletin 08-03-2023	08-03-2023	Directly Operated and Contractors	Aug 11, 2023
Memo - In Person Clinical and Medical Assessments	Memo 08-24-2023	Directly Operated	Aug 24, 2023
Q1-2023	Q1-23-DMH	Directly Operated and Contractors	Mar 31, 2023
Q2-2023	Q2-23-DMH	Directly Operated and Contractors	Jun 30, 2023
Q3-2023	Q3-23-DMH	Directly Operated and Contractors	Sep 29, 2023
Q4-2023	Q4-23-DMH	Directly Operated and Contractors	Jan 05, 2024
Quarterly 2024 - 7 docs
Short Doyle/Medi-Cal Organizational Provider's Manual	June 26, 2024	Directly Operated and Contractors	Jun 26, 2024
CalAIM Primary and Add-On Association CODES	March 20, 2024	Directly Operated and Contractor	Mar 20, 2024
Quick Reference: Secretarial & Clerical Handbook	November 12, 2024	Directly Operated	Nov 12, 2024
Q1-2024	Q1-24-DMH	Directly Operated and Contractors	Apr 03, 2024
Q2-2024	Q2-24-DMH	Directly Operated and Contractors	Jul 01, 2024
Q3-2024	Q3-24-DMH	Directly Operated and Contractors	Oct 01, 2024
Q4-2024	Q4-24-DMH	Directly Operated and Contractor	Jan 03, 2025
Quarterly 2025 - 3 docs
Medi-Cal Managed Care Plan Contact List for Non-Specialty Mental Health Services	January 30 , 2025		Feb 05, 2025
Q1-2025	Q1-25-DMH	Directly Operated and Contractor	Apr 01, 2025
Q1 POLICY BULLETIN ADDENDUM	Q1-2025 addendum	Directly Operated and Contractor	Apr 08, 2025
0100 Departmental Administration - Operation - 63 docs
01 Services - 9 docs
Just Culture	100.05	Directly Operated	Sep 13, 2017
Procedures - Just Culture	100.05-P	Directly Operated	Sep 13, 2017
Definitions - Just Culture	100.05-R	Directly Operated	Sep 13, 2017
Mental Health Services Act Issue Resolution	100.06	Directly Operated	Apr 01, 2024
Procedures - Mental Health Services Act Issue Resolution	100.06-P	Directly Operated	Apr 01, 2024
Mental Health Services Act Annual Update	100.07	Directly Operated	Mar 29, 2024
Procedures - Mental Health Service Act Annual Update	100.07-P	Directly Operated	Mar 29, 2024
Mental Health Services Act Three Year Plan Development and Review	100.08	Directly Operated	Mar 29, 2024
Procedures - Mental Health Services Act Three Year Plan Development and Review	100.08-P	Directly Operated	Mar 29, 2024
02 Service Domains - 14 docs
Changing of Geographic Boundaries Relating to Mental Health Service Delivery	101.01	Directly Operated and Contractors	May 01, 2002
Procedures - Changing of Geographic Boundaries Relating to Mental Health Service Delivery	101.01-P	Directly Operated and Contractors	May 01, 2002
Mental Health Commission Travel	102.01	Directly Operated	Oct 15, 2003
Conservatorship and the Office of the Public Guardian	103.01	Directly Operated and Contractors	Apr 01, 2002
Procedures - Conservatorship and the Office of the Public Guardian	103.01-P	Directly Operated and Contractors	Apr 01, 2002
Full Service Partnership Programs	103.02	Directly Operated and Contractors	Mar 29, 2024
Innovation Component of Mental Health Service Act	103.03	Directly Operated and Contractors	Mar 29, 2024
Procedures - Innovation Component of Mental Services Act	103.03-P	Directly Operated	Mar 29, 2024
Prevention and Early Intervention	103.04	Directly Operated	Mar 29, 2024
Access to Public Records	104.01	Directly Operated	Feb 08, 2021
Procedures - Access to Public Records	104.01-P	Directly Operated	Feb 08, 2021
Community Program Planning Process	104.02	Directly Operated and Contractors	Mar 29, 2024
Media Requests	105.01	Directly Operated	Jul 30, 2024
Procedures - Media Requests	105.01-P	Directly Operated	Jul 30, 2024
03 Compliance and Ethics - 36 docs
Compliance Program Communication	106.01	Directly Operated and Contractors	Dec 03, 2012
Procedures - Compliance Program Communication	106.01-P	Directly Operated and Contractors	Dec 03, 2012
Compliance Program: Code of Organizational Conduct, Ethics, and Compliance Document Distribution to Employees and Attestation	106.02	Directly Operated	Dec 03, 2012
Procedures - CCEC Document Distribution to Employees and Attestation	106.02-P	Directly Operated	Dec 03, 2012
Employee's Ability to Participate in Federally Funded Health Care Programs	106.03	Directly Operated	Dec 04, 2018
Procedures - Employee's Ability to Participate in Federally Funded Health Care Programs	106.03-P	Directly Operated	Jun 17, 2020
Contractor's Eligibility to Participate in and Secure Federally Funded Health Care Program Contracts	106.04	Directly Operated and Contractors	May 02, 2019
Procedures - Contractor's Eligibility to Participate in and Secure Federally Funded Health Care Program Contracts	106.04-P	Directly Operated and Contractors	May 26, 2021
Fraud, Waste, and Abuse Prevention	106.05	Directly Operated and Contractors	Jan 01, 2007
Procedures - Fraud, Waste, and Abuse Prevention	106.05-P	Directly Operated and Contractors	Jan 01, 2007
The False Claims Act and Related Laws	106.06	Directly Operated and Contractors	Nov 10, 2011
Procedures - The False Claims Act and Related Laws	106.06-P	Directly Operated and Contractors	Nov 10, 2011
Compliance Program Steering Committee	106.07	Directly Operated	Dec 31, 2012
Procedures - Compliance Program Steering Committee	106.07-P	Directly Operated	Dec 31, 2012
Graded Sanctions	106.08	Directly Operated and Contractors	Dec 31, 2012
Procedures - Graded Sanctions	106.08-P	Directly Operated and Contractors	Dec 31, 2012
Removing Names of Sanctioned Individuals from the Rendering Provider List	106.09	Directly Operated	Aug 01, 2011
Procedures - Removing Names of Sanctioned Individuals from the Rendering Provider List	106.09-P	Directly Operated	Aug 01, 2011
Compliance Training for DMH Workforce	106.10	Directly Operated	Dec 06, 2012
Procedures - Compliance Training for DMH Workforce	106.10-P	Directly Operated	Dec 06, 2012
Compliance Plan	106.11	Directly Operated	Dec 31, 2012
Procedures - Compliance Plan	106.11-P	Directly Operated	Dec 31, 2012
Compliance Officer	106.12	Directly Operated	Dec 31, 2012
Procedures - Compliance Officer	106.12-P	Directly Operated	Dec 31, 2012
Reporting Possible Criminal Activity	106.13	Directly Operated and Contractors	Oct 23, 2017
Procedures - Reporting Possible Criminal Activity	106.13-P	Directly Operated and Contractors	Oct 23, 2017
National Provider Identifier Requirements	106.14	Directly Operated and Contractors	Sep 01, 2008
Procedures - National Provider Identifier Requirements	106.14-P	Directly Operated and Contractors	Sep 01, 2008
Updating and Maintaining National Provider Identifier Application Data	106.15	Directly Operated and Contractors	Jun 01, 2008
Procedures - Updating and Maintaining NPI Application Data	106.15-P	Directly Operated and Contractors	Jun 01, 2008
Annual Compliance Program Office Risk Assessment	106.16	Directly Operated	Sep 01, 2008
Procedures - Annual Compliance Program Office Risk Assessment	106.16-P	Directly Operated	Sep 01, 2008
Policy Development, Review, Approval, and Distribution	106.17	Directly Operated and Contractors	Apr 17, 2019
Procedures - Policy Development, Review, Approval, and Distribution	106.17-P	Directly Operated and Contractors	Apr 17, 2019
Annual Subrecipient Risk Assessment	106.18	Directly Operated	Jan 29, 2019
Procedures - Annual Subrecipient Risk Assessment	106.18-P	Directly Operated	Jan 29, 2019
04 Departmental - 4 docs
Service Animals in the Workplace	108.02	Directly Operated	Oct 25, 2011
Procedures - Service Animals in the Workplace	108.02-P	Directly Operated	Oct 25, 2011
Security/Safety/Threat Management and Violence Prevention	109.01	Directly Operated	Jul 11, 2016
Procedures - Security/Safety/Threat Management and Violence Prevention	109.01-P	Directly Operated	Jul 11, 2016
0110 Deputy Adminitstrative Operations - 2 docs
01 Departmental - 2 docs
Smoking in Department of Mental Health Facilities	110.01	Directly Operated and Contractors	Jul 16, 2020
Procedures - Smoking in Department of Mental Health Facilities	110.01-P	Directly Operated and Contractors	Jul 15, 2020
0200 Client Services - Patient Rights - 23 docs
01 Client Services - 17 docs
Advance Health Care Directives	200.01	Directly Operated and Contractors	May 15, 2024
Procedures - Advance Health Care Directives	200.01-P	Directly Operated and Contractors	May 15, 2024
Interpreter Services for the Deaf and Hard of Hearing Community	200.02	Directly Operated and Contractors	Oct 14, 2022
Procedures - Interpreter Services for the Deaf and Hard of Hearing Community	200.02-P	Directly Operated and Contractors	Oct 14, 2022
Language Translation and Interpreter Services	200.03	Directly Operated and Contractors	Mar 18, 2025
Procedures - Language Translation and Interpreter Services	200.03-P	Directly Operated and Contractors	Mar 18, 2025
Beneficiary Problem Resolution Process	200.04	Directly Operated and Contractors	Sep 26, 2024
Procedures - Beneficiary Problem Resolution Process	200.04-P	Directly Operated and Contractors	Sep 26, 2024
Request for Change of Provider	200.05	Directly Operated and Contractors	Sep 26, 2024
Procedures - Request for Change of Provider	200.05-P	Directly Operated and Contractors	Sep 26, 2024
Electroconvulsive Therapy	200.06	Directly Operated and Contractors	Nov 19, 2024
Procedures - Electroconvulsive Therapy	200.06-P	Directly Operated and Contractors	Nov 19, 2024
Social Security Benefit Representative Payee	200.07	Directly Operated	Nov 13, 2017
Procedures - Social Security Benefit Representative Payee	200.07-P	Directly Operated	Nov 13, 2017
Access to Care for Veterans and Their Families	200.08	Directly Operated and Contractors	Jun 21, 2022
Culturally and Linguistically Inclusive Services	200.09	Directly Operated and Contractors	Mar 13, 2024
Procedures - Culturally and Linguistically Inclusive Services	200.09-P	Directly Operated and Contractors	Mar 13, 2024
02 Patient Rights - 6 docs
Beneficiaries Rights and Responsibilities	201.01	Directly Operated and Contractors	Sep 26, 2024
Procedures - Beneficiaries Rights and Responsibilities	201.01-P	Directly Operated and Contractor	Sep 26, 2024
Non-Discrimination of Beneficiaries	201.02	Directly Operated	Mar 06, 2024
Procedures- Non-Discrimination of Beneficiaries	201.02-P	Directly Operated	May 25, 2021
Disclosure of Licensee Probation Status to Clients	201.04	Directly Operated	Mar 28, 2024
Disclosure of Physician Probation Status Client Consent	201.04-F	Directly Operated	Feb 03, 2020
0250 Health Access and Integration - 7 docs
01 Administrative - 3 docs
Non-Specialty Mental Health Referrals to Medi-Cal Managed Care Plans	250.01	Directly Operated and Contractors	Nov 18, 2024
Procedures - Non-Specialty Mental Health Referrals to Medi-Cal Managed Care Plans	250.01-P	Directly Operated	Nov 18, 2024
Medi-Cal Managed Care Plans: Dispute Resolution	250.02	Directly Operated and Contractor	Apr 03, 2025
02 Clinical Care Referral - 3 docs
Medi-Cal Managed Care Plans: Care Coordination and Collaboration	251.01	Directly Operated	Mar 25, 2025
Procedures - Medi-Cal Managed Care Plans: Care Coordination and Collaboration	251.01-P	Directly Operated	Mar 25, 2025
Medi-Cal Managed Care Plans: Transitional Care	251.02	Directly Operated and Contractor	Mar 25, 2025
03 Specialty Managed Care - 1 docs
Medi-Cal Managed Care Plans: Clinical Consultation	252.01	Directly Operated and Contractor	Apr 03, 2025
0300 Clinical Operations - 60 docs
01 Administrative - 9 docs
Clinical Policy Committee	300.01	Directly Operated	Feb 28, 2024
Procedures - Clinical Policy Committee	300.01-P	Directly Operated	Feb 28, 2024
Reporting Electroconvulsive Therapy to State Authorities	300.02	Directly Operated and Contractors	Jul 16, 2019
Clinical Correspondence Concerning Clients	300.03	Directly Operated	Feb 07, 2025
Procedures - Clinical Correspondence Concerning Clients	300.03-P	Directly Operated	Feb 07, 2025
Non-Open Protected Health Information File	300.06	Directly Operated and Contractors	Feb 07, 2025
Procedures - Non-Open Protected Health Information File	300.06-P	Directly Operated and Contractors	Feb 07, 2025
Use of Client Information for Publication	300.07	Directly Operated	Mar 28, 2024
Policy on Use of Parameters in Clinical Settings	300.08	Directly Operated and Contractors	Feb 28, 2024
02 Clinic Safety - 2 docs
Management of Aggressive Client Behavior in Settings without Lanterman-Petris-Short Designation	301.03	Directly Operated and Contractors	Jul 01, 2024
Procedures - Management of Aggressive Client Behavior in Settings without Lanterman-Petris-Short Designation	301.03-P	Directly Operated and Contractors	Jul 01, 2024
03 Clinical Care - 15 docs
First Service Contact	302.01	Directly Operated and Contractors	Mar 06, 2023
Procedures - First Service Contact	302.01-P	Directly Operated and Contracted	Mar 06, 2023
Coordination of Care	302.03	Directly Operated and Contractors	Dec 30, 2021
Procedures - Coordination of Care	302.03-P	Directly Operated and Contractors	Dec 30, 2021
Reporting Suspected/Alleged Sexual Behavior between Service Providers and Clients	302.05	Directly Operated and Contractors	Sep 26, 2024
Procedures - Reporting Suspected/Alleged Sexual Behavior between Service Providers and Clients	302.05-P	Directly Operated and Contractors	Sep 26, 2024
Registered Nurse Scope of Practice	302.06	Directly Operated	Jul 11, 2024
Access to Care	302.07	Directly Operated and Contractors	Feb 07, 2025
Procedures - Access to Care	302.07-P	Directly Operated and Contractors	Feb 07, 2025
Suicide Risk Screening, Assessment, and Mitigation	302.13	Directly Operated	May 19, 2022
Procedures - Suicide Risk Screening, Assessment, and Mitigation	302.13-P	Directly Operated	May 19, 2022
Responding to Initial Requests for Service	302.14	Directly Operated and Contractors	Jul 07, 2023
Procedures - Responding to Initial Requests for Service	302.14-P	Directly Operated and Contractors	Jul 07, 2023
Continuity of Care	302.15	Directly Operated and Contractors	Mar 22, 2024
Procedures - Continuity of Care	302.15-P	Directly Operated and Contractors	Mar 22, 2024
04 Reporting Responsibilities - 10 docs
Tarasoff	303.01	Directly Operated and Contractors	Mar 06, 2024
Procedures - Tarasoff	303.01-P	Directly Operated	Mar 06, 2024
Reporting Suspected Child Abuse and Neglect	303.02	Directly Operated	Mar 06, 2024
Procedures - Reporting Suspected Child Abuse and Neglect	303.02-P	Directly Operated	Mar 06, 2024
Reporting Suspected Elder/Dependent Adult Abuse and Neglect	303.03	Directly Operated and Contractors	Sep 26, 2024
Procedures - Reporting Suspected Elder/Dependent Adult Abuse and Neglect	303.03-P	Directly Operated and Contractors	Sep 26, 2024
Reporting Clinical Events Involving Clients	303.05	Directly Operated and Contractors	Apr 04, 2022
Procedures - Reporting Clinical Events Involving Clients	303.05-P	Directly Operated and Contractors	Apr 04, 2022
Reporting Named or Alleged Licensees to Licensing Boards	303.07	Directly Operated	Mar 09, 2023
Procedures - Reporting Named or Alleged Licensees to Licensing Boards	303.07-P	Directly Operated	Mar 09, 2023
05 Transporting - 7 docs
Out-of-County/State Transport of Mental Health Clients	304.02	Directly Operated	Mar 06, 2024
Procedures - Out of State/County Transport of Mental Health Clients	304.02-P	Directly Operated	Mar 06, 2024
Out-of-County/State Transport - Client and Escort Eligibility Requirements	304.02-R	Directly Operated	Mar 06, 2024
Transportation of Clients and Their Family	304.04	Directly Operated	Jul 19, 2022
Procedures - Transportation of Clients and Their Family	304.04-P	Directly Operated	Jul 19, 2022
Therapeutic Transportation	304.05	Directly Operated	Jul 07, 2023
Procedures - Therapeutic Transportation	304.05-P	Directly Operated	Jul 07, 2023
06 Substance Use - 2 docs
Mental Health Disorders and Co-Occurring Substance Use	305.01	Directly Operated and Contractors	Mar 06, 2024
Procedures - Mental Health Disorders and Co-Occurring Substance Use	305.01-P	Directly Operated and Contractors	Mar 06, 2024
07 Medications, Pharmacy and Laboratory Services - 1 docs
Pharmacy and Therapeutics Committee	306.12	Directly Operated	Oct 03, 2023
08 Lanterman-Petris Short (LPS) - 5 docs
Persons Authorized to Initiate Involuntary Lanterman-Petris-Short Detention	307.01	Directly Operated and Contractors	Apr 10, 2025
Procedures - Persons Authorized to Initiate Involuntary Lanterman-Petris-Short Detention	307.01-P	Directly Operated and Contractors	Apr 10, 2025
Lanterman-Petris-Short Detention	307.02	Directly Operated and Contractors	Mar 06, 2024
Procedures - Lanterman-Petris-Short Detention	307.02-P	Directly Operated and Contractors	Mar 06, 2024
Telemental Health for Lanterman-Petris-Short Authorized Clinicians	307.04	Directly Operated and Contracted	Mar 13, 2025
09 Specialty Clinical Service - 7 docs
Telehealth and Telphone Services	308.01	Directly Operated	Feb 10, 2022
Procedures - Telehealth and Telephone Services	308.01-P	Directly Operated	Feb 10, 2022
Letters for Emotional Support Animals	309.01	Directly Operated	Jul 12, 2022
HIV/AIDS Legal Responsibilities	310.01	Directly Operated and Contractors	Nov 02, 2022
Procedures - HIV/AIDS Legal Responsibilities	310.01-P	Directly Operated and Contractors	Nov 02, 2022
Integrating Clients' Religious and Spiritual Interests into Mental Health Services	311.01	Directly Operated	Apr 04, 2022
Procedures - Integrating Clients' Religious and Spiritual Interests into Mental Health Services	311.01-P	Directly Operated	Apr 04, 2022
10 Termination of Services - Client Discharge - 2 docs
Clinical Termination of Mental Health Services	312.01	Directly Operated and Contractors	May 15, 2024
Procedures - Clinical Termination of Mental Health Services	312.01-P	Directly Operated and Contractors	May 15, 2024
0350 Pharmacy and Laboratory Services - 78 docs
01 Administrative - 3 docs
Sales Representatives and Solicitors	350.01	Directly Operated	Jul 07, 2023
Medication Safety Committee	350.02	Directly Operated	Mar 06, 2023
Pharmacy and Therapeutics Committee	350.03	Directly Operated	Mar 13, 2025
02 Controlled Substances & REMS Programs - 9 docs
Controlled Substances	351.01	Directly Operated	Mar 06, 2024
Procedures - Controlled Substances	351.01-P	Directly Operated	Dec 05, 2023
Esketamine (SPRAVATO)	351.02	Directly Operated	Mar 08, 2024
Procedures - Esketamine (SPRAVATO)	351.02-P	Directly Operated	Mar 06, 2024
Buprenorphine Extended-Release (SUBLOCADE) Injection	351.03	Directly Operated	Feb 02, 2023
Procedures - Buprenorphine Extended-Release (SUBLOCADE) Injection	351.03-P	Directly Operated	Feb 02, 2023
Olanzapine Pamoate (ZYPREXA RELPREVV) Long-Acting Injection for Schizophrenia	351.04	Directly Operated	Apr 30, 2025
Procedures - Olanzapine Pamoate (ZYPREXA RELPREVV) Long-Acting Injection for Schizophrenia	351.04-P	Directly Operated	Apr 30, 2025
Risk Evaluation and Mitigation Strategies	351.05	Directly Operated	Mar 06, 2024
03 Medication Processes and Operations - 39 docs
Intranasal Opioid Antagonist Prescribing Requirements and Administration in Clinical Settings	352.01	Directly Operated	Mar 06, 2024
Procedures - Intranasal Opioid Antagonist Prescribing Requirements and Administration in Clinical Settings - Naloxone	352.01-P	Directly Operated	Mar 06, 2024
Distribution of Fentanyl Test Strips	352.02	Directly Operated	Feb 27, 2023
Procedures - Distribution of Fentanyl Test Strips	352.02-P	Directly Operated	Feb 27, 2023
Naloxone (NARCAN) Distribution Program	352.03	Directly Operated	Mar 06, 2023
Procedures - Naloxone (NARCAN) Distribution Program	352.03-P	Directly Operated	Feb 02, 2023
Clinic Medication Inspections and Audit Control	352.04	Directly Operated	Apr 30, 2025
Procedures - Clinic Medication Inspections and Audit Control	352.04-P	Directly Operated	Apr 30, 2025
Clinic Medications Inventory	352.05	Directly Operated	May 25, 2023
Procedures - Clinic Medications Inventory	352.05-P	Directly Operated	May 25, 2023
Disposition of Clients' Unwanted Medications	352.06	Directly Operated	Aug 09, 2022
Expired Medication and Device Disposal	352.08	Directly Operated	Aug 01, 2023
Procedures - Expired Medication and Device Disposal	352.08-P	Directly Operated	Aug 01, 2023
Medically Supervised Administered Drugs	352.09	Directly Operated	Dec 11, 2023
Medication Administration	352.10	Directly Operated and Contractors	Apr 10, 2025
Procedures - Medication Administration	352.10-P	Directly Operated and Contractors	Mar 06, 2024
Medication Delivery	352.11	Directly Operated	Mar 05, 2024
Medication Security	352.12	Directly Operated	Jul 05, 2022
Medication Storage	352.14	Directly Operated	Feb 14, 2025
Patient's Own Medications	352.15	Directly Operated	May 25, 2023
Procedures - Patient's Own Medications	352.15-P	Directly Operated	May 25, 2023
Pharmacy Reverse Distribution	352.16	Directly Operated	Jul 12, 2022
Procedures - Pharmacy Reverse Distribution	352.16-P	Directly Operated	Jul 12, 2022
Pharmacy Warehouse	352.17	Directly Operated	Jul 19, 2022
Procedures - Pharmacy Warehouse	352.17-P	Directly Operated	Jul 19, 2022
Prescription Pad Storage	352.18	Directly Operated	Jun 21, 2022
Prescription Pad Storage	352.18	Directly Operated	Apr 30, 2025
Form - Prescription Pad Inventory Log	352.18-F	Directly Operated	Mar 12, 2020
Form - California Security Form Inventory Log (Controlled Substance)	352.18-F	Directly Operated	Mar 12, 2020
Procedures - Prescription Pad Storage	352.18-P	Directly Operated	Jun 21, 2022
Sample Medications	352.19	Directly Operated	Jul 12, 2022
Procedures - Sample Medications	352.19-P	Directly Operated	May 22, 2023
Interfacility Transfer of Medications	352.20	Directly Operated	Jan 04, 2023
Procedures - Interfacility Transfer of Medications	352.20-P	Directly Operated	Jan 04, 2023
Medication Room and Examination Room Specifications	352.21	Directly Operated	Jul 11, 2024
REFERENCE Design Specifications for Medication Room and Examination Rooms	352.21-R	Directly Operated	Jul 11, 2024
Pyxis System Access and Responsibility	352.22	Directly Operated	Jul 05, 2024
Procedures - Pyxis System Access and Responsibility	352.22-P	Directly Operated	Jul 05, 2024
Program and Personnel Change Notification	352.23	Directly Operated	Mar 13, 2025
04 Clinical Services - 3 docs
Clinical Pharmacist Qualifications and Scope of Practice	353.01	Directly Operated	Dec 19, 2023
REFERENCE - DMH Clinical Pharmacist Collaborative Practice Agreement	353.01-R	Directly Operated	Nov 08, 2024
Furnishing Supervision	353.02	Directly Operated	Apr 30, 2025
05 Laboratory & Diagnostics - 5 docs
Critical Laboratory Reporting	354.01	Directly Operated	Mar 06, 2024
Procedures - Critical Laboratory Reporting	354.01-P	Directly Operated	Mar 06, 2024
External Laboratory Testing	354.02	Directly Operated and Contractors	Mar 05, 2024
Phlebotomy Venipuncture and Phlebotomist Responsibilities	354.03	Directly Operated	Dec 08, 2023
Procedures - Phlebotomy Venipuncture and Phlebotomist Responsibilities	354.03-P	Directly Operated	Dec 08, 2023
06 Point of Care Tests - 19 docs
COVID-19 Antigen Rapid Diagnostic Test	355.01	Directly Operated	Aug 03, 2023
Procedures - Flowflex COVID-19 Antigen Home Test	355.01-P	Directly Operated	Aug 03, 2023
Procedures - CareStart COVID-19 Antigen Point-of-Care Test	355.01-P	Directly Operated	Aug 03, 2023
HIV Point-of-Care Test - Oral Fluid	355.02	Directly Operated	Jul 19, 2023
Procedures - HIV Point-of-Care Test - Oral Fluid	355.02-P	Directly Operated	Jul 19, 2023
Point-of-Care Pregnancy Testing	355.03	Directly Operated	Nov 17, 2023
Procedures - Point-of-Care Pregnancy Testing	355.03-P	Directly Operated	Feb 07, 2024
Point-of-Care Blood Glucose Testing	355.04	Directly Operated	Jul 19, 2023
Procedures - Point-of-Care Blood Glucose Testing	355.04-P	Directly Operated	Jul 19, 2023
Rapid PCR SARS-CoV-2 Point of Care Test	355.05	Directly Operated	Nov 17, 2023
Procedures - Rapid PCR SARS-CaV-2 Point of Care Test	355.05-P	Directly Operated	Nov 17, 2023
Buprenorphine Extended-Release (SUBLOCADE) Injection	355.06	Directly Operated	Mar 04, 2024
Procedures - Buprenorphine Extended-Release (SUBLOCADE) Injection	355.06-P	Directly Operated	Mar 04, 2024
Urine Drug Screen	355.07	Directly Operated	Mar 06, 2024
Procedures - Urine Drug Screen	355.07-P	Directly Operated	Mar 04, 2024
HIV Point-of-Care - Whole Blood	355.08	Directly Operated	Dec 08, 2023
Procedures - HIV Point-of-Care - Whole Blood	355.08-P	Directly Operated	Mar 04, 2024
HIV Point-of-Care Test Standing Order	355.09	Directly Operated	Dec 08, 2023
Procedures - HIV Point-of-Care Test Standing Order	355.09-P	Directly Operated	Dec 08, 2023
0400 Quality of Care - Quality Assurance - Clinical Documentation - 12 docs
01 Quality of Care - 4 docs
Psychiatrist Peer Review	400.01	Directly Operated	Mar 06, 2024
Procedures - Psychiatrist Peer Review	400.01-P	Directly Operated	Mar 06, 2024
Authorization of Services	400.02	Directly Operated and Contractors	Mar 12, 2024
Procedures - Authorization of Services	400.02-P	Directly Operated and Contractors	Mar 12, 2024
02 Clinical Documentation - 8 docs
Clinical Records Maintenance	401.01	Directly Operated and Contractors	Aug 13, 2025
Procedures - Clinical Records Maintenance	401.01-P	Directly Operated and Contractors	Dec 27, 2021
Clinical Records Contents and Documentation Entry	401.02	Directly Operated and Contractors	Oct 03, 2025
Procedures - Clinical Records Contents and Documentation Entry	401.02-P	Directly Operated and Contractors	Oct 03, 2025
Clinical Documentation for All Payer Sources	401.03	Directly Operated and Contractors	Jul 19, 2022
Use of Secure Text Messaging and Video Chat in Practitioner/Client Communications	401.05	Directly Operated	Jan 14, 2019
Procedures - Use of Secure Text Messaging and Video Chat in Practitioner/Client Communications	401.05-P	Directly Operated	Jul 27, 2023
Use of Artificial Intelligence for Clinical Documentation	401.06	Directly Operated	Oct 03, 2025
0500 HIPAA Privacy - 54 docs
Privacy Office Operations Handbook			Apr 09, 2025
01 Use and Disclosure - 16 docs
Use and Disclosure of Protected Health Information Requiring Authorization	500.01	Directly Operated	Aug 04, 2022
Procedures - Use and Disclosure of Protected Health Information Requiring Authorization	500.01-P	Directly Operated	Aug 04, 2022
Uses and Disclosures of Protected Health Information Not Requiring an Authorization	500.02	Directly Operated	Jul 07, 2023
Procedures - Uses and Disclosures of Protected Health Information Not Requiring an Authorization	500.02-P	Directly Operated	Jul 07, 2023
Minimum Necessary Requirements for Using and Disclosing Protected Health Information	500.03	Directly Operated	Jun 14, 2022
Procedures - Minimum Necessary Requirements for Using and Disclosing Protected Health Information	500.03-P	Directly Operated	Jun 14, 2022
De-Identification of Protected Health Information and Use of Limited Data Sets	500.04	Directly Operated	Jul 07, 2023
Procedures - De-Identification of Protected Health Information and Use of Limited Data Sets	500.04-P	Directly Operated	Jul 07, 2023
Use and Disclosure of Protected Health Information for Research	500.05	Directly Operated	Mar 09, 2022
Procedures - Use and Disclosure of Protected Health Information for Research	500.05-P	Directly Operated	Mar 09, 2022
Verification of Individuals Requesting Protected Health Information	500.06	Directly Operated	Apr 14, 2003
Procedures - Verification of Individuals Requesting Protected Health Information	500.06-P	Directly Operated	Apr 14, 2003
Incidental Use of Disclosure	500.07	Directly Operated	Apr 14, 2003
Procedures - Incidental Use of Disclosure	500.07-P	Directly Operated	Apr 14, 2003
Uses and Disclosures of PHI Requiring an Authorization from Legal or Personal Representatives	500.08	Directly Operated	Jul 13, 2022
Procedures - Uses and Disclosures of PHI Requiring an Authorization from Legal or Personal Representatives	500.08-P	Directly Operated	Jun 15, 2022
02 Client Rights - 17 docs
Client's Right to Access Protected Health Information and Confidential Data	501.01	Directly Operated	Oct 20, 2020
Procedures - Client's Right to Access Protected Health Information and Confidential Data	501.01-P	Directly Operated	Oct 20, 2020
Designated Record Set	501.02	Directly Operated	Oct 07, 2024
Procedures - Designated Record Set	501.02-P	Directly Operated	Oct 07, 2024
Accounting of Disclosures of Protected Health Information	501.03	Directly Operated	Mar 16, 2022
Procedures - Accounting of Disclosures of Protected Health Information	501.03-P	Directly Operated	Mar 16, 2022
Client Rights to Request Confidential Communications of Protected Health Information	501.04	Directly Operated	Mar 01, 2022
Procedures - Client Rights to Request Confidential Communications of Protected Health Information	501.04-P	Directly Operated	Mar 01, 2022
Refraining from Retaliatory or Intimidating Acts Against Individuals that Assert Rights Under HIPAA	501.05	Directly Operated	Apr 14, 2003
Procedures - Refraining from Retaliatory or Intimidating Acts Against Individuals that Assert Rights Under HIPAA	501.05-P	Directly Operated	Apr 14, 2003
Client Rights to Amend Mental Health Information	501.06	Directly Operated	Apr 14, 2003
Procedures - Client Rights to Amend Mental Health Information	501.06-P	Directly Operated	Apr 14, 2003
Client Right to Request Restrictions to Use and Disclosure	501.07	Directly Operated	Apr 14, 2003
Procedures - Client Right to Request Restrictions to Use and Disclosure	501.07-P	Directly Operated	Apr 14, 2003
Prohibiting Offer of Treatment on the Condition of Waiver of Rights under HIPAA	501.09	Directly Operated	Apr 14, 2003
Procedures - Prohibiting Offer of Treatment on the Condition of Waiver of Rights under HIPAA	501.09-P	Directly Operated	Apr 14, 2003
Inclusion of Third Parties in Client Sessions	501.10	Directly Operated	Sep 26, 2024
03 Notices, Practices, Complaints - 5 docs
Notice of Privacy Practices	502.01	Directly Operated	Feb 15, 2006
Procedures - Notice of Privacy Practices	502.01-P	Directly Operated	Feb 15, 2006
Amendment of Privacy Practices and Policies	503.01	Directly Operated and Contractor	Jul 07, 2023
Amendment of Privacy Practices and Policies	503.01	Directly Operated	Apr 14, 2003
Procedures - Amendment of Privacy Practices and Policies	503.01-P	Directly Operated	Jul 07, 2023
04 Mitigation - Sanctions - 6 docs
Mitigation of Harm	506.01	Directly Operated	Apr 14, 2003
Procedures - Mitigation of Harm	506.01-P	Directly Operated	Apr 14, 2003
Privacy Sanctions	506.02	Directly Operated	May 01, 2006
Procedures - Privacy Sanctions	506.02-P	Directly Operated	May 01, 2006
Responding to Breach of Protected Health Information	506.03	Directly Operated	May 03, 2011
Procedures - Responding to Breach of Protected Health Information	506.03-P	Directly Operated	May 03, 2011
05 Safeguards with Other Entities - 9 docs
HIPAA Business Associates	507.01	Directly Operated	Apr 14, 2003
Procedures - HIPAA Business Associates	507.01-P	Directly Operated	Apr 14, 2003
Safeguards for Protected Health Information	508.01	Directly Operated	Sep 28, 2021
Procedures - Safeguards for Protected Health Information	508.01-P	Directly Operated	Aug 01, 2023
Confidentiality	508.02	Directly Operated and Contractors	Sep 17, 2015
Procedures - Confidentiality	508.02-P	Directly Operated and Contractors	Sep 17, 2015
Disclosures of PHI by Whistleblowers and DMH Workforce Members who are Crime Victims	509.01	Directly Operated	Mar 03, 2022
Interdepartmental Memorandum of Understanding	510.01	Directly Operated	Apr 14, 2003
Procedures - Interdepartmental Memorandum of Understanding	510.01-P	Directly Operated	Apr 14, 2003
0550 HIPAA Security - 49 docs
01 Security of Protected Health Information - 14 docs
Security Management Process: Risk Management	550.01	Directly Operated and Contractors	Jan 08, 2020
Procedures - Security Management Process: Risk Management	550.01-P	Directly Operated and Contractors	Jan 08, 2020
Workforce Members Security	550.02	Directly Operated and Contractors	Jan 21, 2020
Procedures - Workforce Members Security	550.02-P	Directly Operated and Contractors	Mar 06, 2020
Information Technology Contingency Plan	550.03	Directly Operated and Contractors	Jan 21, 2020
Procedures - Command and Control Plan	550.03-P	Directly Operated and Contractors	Mar 06, 2020
Procedures - Applications and Data Criticality Analysis	550.03-P	Directly Operated and Contractors	Mar 06, 2020
Procedures - Workforce Contingency Plan Training	550.03-P	Directly Operated and Contractors	Mar 06, 2020
Procedures - Testing and Revision of Information Technology Contingency Plan	550.03-P	Directly Operated and Contractors	Mar 06, 2020
Procedures - Data Backup Plan	550.03-P	Directly Operated and Contractors	Mar 06, 2020
Procedures - Disaster Recovery Plan	550.03-P	Directly Operated and Contractors	Mar 06, 2020
Procedures - Emergency Mode Operation Plan	550.03-P	Directly Operated and Contractors	Mar 06, 2020
Access to Integrated Behavioral Health Information System	550.04	Directly Operated and Contractors	Jun 05, 2019
Procedures - Access to Integrated Behavioral Health Information System	550.04-P	Directly Operated and Contractors	Jun 05, 2019
02 Administrative Controls - 8 docs
Information Access Management	551.01	Directly Operated and Contractors	Jan 21, 2020
Procedure - Information Access Management	551.01-P	Directly Operated and Contractors	Mar 11, 2020
Facility Access Control	551.02	Directly Operated and Contractors	Jan 21, 2020
Procedure - Facility Access Control	551.02-P	Directly Operated and Contractors	Mar 11, 2020
Workstation Use and Security	551.03	Directly Operated and Contractors	Jun 05, 2019
Procedures - Workstation Use and Security	551.03-P	Directly Operated and Contractors	Mar 11, 2020
Computer Security Incident Report and Response	552.01	Directly Operated and Contractors	Jan 21, 2020
Procedures - Computer Security Incident Report and Response	552.01-P	Directly Operated and Contractors	Mar 11, 2020
03 Training - 3 docs
Privacy and Security Awareness Training	553.01	Directly Operated and Contractors	Feb 20, 2020
Procedures - Privacy and Security Awareness Training	553.01-P	Directly Operated and Contractors	Nov 01, 2021
Privacy and Security Compliance Program	553.02	Directly Operated and Contractors	Feb 20, 2020
04 System Access Control - 5 docs
Device and Media Controls	554.01	Directly Operated and Contractors	Jan 21, 2020
Procedures - Device and Media Controls	554.01-P	Directly Operated and Contractors	Jan 21, 2020
System Access Control	554.02	Directly Operated and Contractors	Jan 21, 2020
Procedures - System Access Control	554.02-P	Directly Operated and Contractors	Jan 21, 2020
System Person Authentication	554.03	Directly Operated and Contractors	Jan 21, 2020
05 Practices and Use - 9 docs
Data Security Documentation Requirements	555.01	Directly Operated and Contractors	Jan 21, 2020
Procedures - Data Security Documentation Requirements	555.01-P	Directly Operated and Contractors	Jan 21, 2020
Information Technology and Security	555.02	Directly Operated and Contractors	Jan 21, 2020
Procedures - Information Technology and Security	555.02-P	Directly Operated and Contractors	Jan 21, 2020
Security Compliance Evaluation	555.03	Directly Operated and Contractors	Jan 21, 2020
Procedures - Security Compliance Evaluation	555.03-P	Directly Operated and Contractors	Jan 21, 2020
Acceptable Use and Confidentiality of County Information Assets	556.01	Directly Operated and Contractors	Jan 24, 2020
Contractor Protection of Electronic County Information Implementation Guidelines	556.01-F	Directly Operated and Contractors	Jan 23, 2020
Procedures - Acceptable Use and Confidentiality of County Information Assets	556.01-P	Directly Operated and Contractors	Jan 23, 2020
06 Data Controls - 10 docs
Transmission Security	557.01	Directly Operated and Contractors	Jan 21, 2020
Procedures - Transmission Security	557.01-P	Directly Operated and Contractors	Jan 21, 2020
Appropriate Use of Email for Transmitting Protected Health Information and/or Confidential Data	557.02	Directly Operated and Contractors	May 09, 2019
Procecures - Appropriate Use of Email for Transmitting Protected Health Information and/or Confidential Data	557.02-P	Directly Operated and Contractors	May 09, 2019
System Audit Controls	558.01	Directly Operated and Contractors	Jan 23, 2020
Procedures - System Audit Controls	558.01-P	Directly Operated and Contractors	Mar 12, 2020
Information Integrity	559.01	Directly Operated and Contractors	Jan 23, 2020
Procedures - Information Integrity	559.01-P	Directly Operated and Contractors	Jan 23, 2020
County Property Clearance and System Access Control for Employment Termination and Transfer	560.01	Directly Operated and Contractors	May 18, 2020
Procedures - County Property Clearance and System Access Control for Employment Termination and Transfer	560.01-P	Directly Operated and Contractors	May 18, 2020
0600 Human Resources - 98 docs
01 Recruitment - 10 docs
Civil Service Examinations	600.01	Directly Operated	Apr 01, 2002
Integrity of Civil Service Examinations	600.02	Directly Operated	Apr 01, 2002
Appraisal of Promotability	600.03	Directly Operated	Mar 01, 2015
Procedures - Appraisal of Promotability	600.03-P	Directly Operated	Mar 01, 2015
Nepotism	600.06	Directly Operated	Sep 15, 2014
Procedures - Nepotism	600.06-P	Directly Operated	Sep 15, 2014
Professional Licenses	600.08	Directly Operated and Contractors	Dec 01, 2003
Procedures - Professional Licenses	600.08-P	Directly Operated and Contractors	Dec 01, 2003
Volunteers	600.11	Directly Operated and Contractors	Oct 01, 2014
Procedures - Volunteers	600.11-P	Directly Operated and Contractors	Oct 01, 2014
02 Personnel - 9 docs
Voluntary Demotions	601.01	Directly Operated	Mar 03, 2022
Reinstatements and Restorations	601.02	Directly Operated	Feb 24, 2025
Procedures - Reinstatements and Restorations	601.02-P	Directly Operated	Feb 24, 2025
Terminations	601.03	Directly Operated	Apr 11, 2022
Procedures - Terminations	601.03-P	Directly Operated	Apr 11, 2022
Transfers	601.04	Directly Operated	Sep 15, 2010
Procedures - Transfers	601.04-P	Directly Operated	Sep 15, 2010
Bilingual Bonus	602.01	Directly Operated	May 04, 2015
Procedures - Bilingual Bonus	602.01-P	Directly Operated	May 04, 2015
03 Work Week - 9 docs
Attendance	603.02	Directly Operated	Nov 01, 2012
Procedures - Attendance	603.02-P	Directly Operated	Nov 01, 2012
Overtime	603.04	Directly Operated	Sep 19, 2012
Procedures - Overtime	603.04-P	Directly Operated	Sep 19, 2012
Vacation Scheduling	603.05	Directly Operated	Jan 27, 2025
Standby and Call Back	603.06	Directly Operated	Apr 01, 1990
Procedures - Standby and Call Back	603.06-P	Directly Operated	Apr 01, 1990
Telecommuting	603.07	Directly Operated	Jan 01, 2005
Proedures - Telecommuting	603.07-P	Directly Operated	Jan 01, 2005
04 Leaves - 10 docs
Educational Leave (Without Pay)	604.01	Directly Operated	Feb 02, 2015
Procedures - Educational Leave (Without Pay)	604.01-P	Directly Operated	Feb 02, 2015
Military Leave	604.02	Directly Operated	Feb 02, 2015
Procedures - Military Leave	604.02-P	Directly Operated	Feb 02, 2015
Jury Duty Leave	604.03	Directly Operated	Feb 02, 2015
Procedures - Jury Duty Leave	604.03-P	Directly Operated	Feb 02, 2015
Leave for Follow-up Medical Appointments for Industrial Injuries/Illnesses	604.06	Directly Operated	Dec 11, 2017
Procedures - Leave for Follow-up Medical Appointments for Industrial Injuries/Illnesses	604.06-P	Directly Operated	Dec 11, 2017
Bereavement Leave	604.07	Directly Operated	Apr 11, 2022
Procedures - Bereavement Leave	604.07-P	Directly Operated	Apr 11, 2022
05 Discipline - 10 docs
Discipline	605.01	Directly Operated	Apr 01, 2002
Procedures - Discipline	605.01-P	Directly Operated	Apr 01, 2002
Harassment	605.02	Directly Operated	May 25, 2010
Procedures - Harassment	605.02-P	Directly Operated	May 25, 2010
Violence and Threats of Violence by Department of Mental Health Employees	605.04	Directly Operated	Feb 01, 1999
Procedures - Violence and Threats of Violence by Department of Mental Health Employees	605.04-P	Directly Operated	Feb 01, 1999
Disclosure of a Criminal Conviction	605.05	Directly Operated	Mar 05, 2012
Procedures - Disclosure of a Criminal Conviction	605.05-P	Directly Operated	Mar 05, 2012
Employees' Cooperation in the Administrative Investigation Process	605.06	Directly Operated	Nov 20, 2012
Procedures - Employees' Cooperation in the Administrative Investigation Process	605.06-P	Directly Operated	Nov 20, 2012
06 Performance - 6 docs
Performance Evaluations	606.01	Directly Operated	May 03, 2011
Procedures - Performance Evaluations	606.01-P	Directly Operated	May 03, 2011
Probationary Reports	606.02	Directly Operated	Sep 15, 2010
Procedures - Probationary Reports	606.02-P	Directly Operated	Sep 15, 2010
Employee Grievances	607.01	Directly Operated	Aug 22, 2013
Procedures - Employee Grievances	607.01-P	Directly Operated	Aug 22, 2013
07 Outside Employment - 9 docs
Outside Employment	608.01	Directly Operated	Apr 11, 2022
Procedures - Outside Employment	608.01-P	Directly Operated	Apr 11, 2022
Conflict of Interest	608.02	Directly Operated	Mar 01, 2003
Procedures - Conflict of Interest	608.02-P	Directly Operated	Mar 01, 2003
Solicitation	608.03	Directly Operated	Sep 01, 2001
Soliciting Business for Attorneys (Capping)	608.04	Directly Operated	Sep 01, 2001
Procedures - Soliciting Business for Attorneys (Capping)	608.04-P	Directly Operated	Sep 01, 2001
Political Activities of County Employees	608.05	Directly Operated	Feb 02, 2015
Procedures - Political Activities of County Employees	608.05-P	Directly Operated	Feb 02, 2015
08 Employee Information - 15 docs
Employee Information	609.01	Directly Operated	Apr 06, 2010
Employee Records	609.02	Directly Operated	Apr 07, 2010
Procedures - Employee Records	609.02-P	Directly Operated	Apr 07, 2010
Employee Recognition Program	609.03	Directly Operated	May 15, 2003
Procedures - Employee Recognition Program	609.03-P	Directly Operated	May 15, 2003
Identification Card Usage, Replacement, and Collection	609.04	Directly Operated	Apr 26, 2011
Procedures - Identification Card Usage, Replacement, and Collection	609.04-P	Directly Operated	Apr 26, 2011
Employee Training - Minimum Standards	609.05	Directly Operated	Jan 01, 2005
Procedures - Employee Training - Minimum Standards	609.05-P	Directly Operated	Jan 01, 2005
Workplace Charitable Giving Program	609.06	Directly Operated	Aug 15, 2004
Procedures - Workplace Charitable Giving Program	609.06-P	Directly Operated	Aug 15, 2004
Overtime Accrual for FLSA-Exempt Employees	609.07	Directly Operated	Oct 08, 2010
Procedures - Overtime Accrual for FLSA-Exempt Employees	609.07-P	Directly Operated	Oct 08, 2010
Professional Appearance in the Workplace	609.08	Directly Operated	Feb 02, 2010
Procedures - Professional Appearance in the Workplace	609.08-P	Directly Operated	Feb 02, 2010
09 Contacts - 5 docs
County of Los Angeles Disaster Service Worker	610.01	Directly Operated	Jul 23, 2019
Contacts with Members of the Board of Supervisors	611.01	Directly Operated	Sep 15, 2014
Procedures - Contacts with Members of the Board of Supervisors	611.01-P	Directly Operated	Sep 15, 2014
Appearances before Board of Supervisors, Civil Service Commission, or Employee Relations Commission	611.02	Directly Operated	Feb 02, 2015
Procedures - Appearances before Board of Supervisors, Civil Service Commission, or Employee Relations Commission	611.02-P	Directly Operated	Feb 02, 2015
10 Payroll - 2 docs
Timekeeping	612.02	Directly Operated	May 01, 1991
Mileage	615.01	Directly Operated	Oct 01, 1996
11 Credentialing - 4 docs
Credentialing/Re-Credentialing of LAC-DMH Clinician Employees	613.01	Directly Operated	May 31, 2013
Procedures - Credentialing/Re-Credentialing of LAC-DMH Clinician Employees	613.01-P	Directly Operated	May 31, 2013
Credentialing Review Committee	613.02	Directly Operated	May 03, 2011
Procedures - Credentialing Review Committee	613.02-P	Directly Operated	May 03, 2011
12 Training and Continued Education - 9 docs
Continuing Education	614.01	Directly Operated	Oct 01, 1989
Procedures - Continuing Education	614.01-P	Directly Operated	Oct 01, 1989
In-Service Training	614.02	Directly Operated	Jan 31, 2019
Procedures - In-Service Training	614.02-P	Directly Operated	Jan 31, 2019
Outside Training Requests	614.03	Directly Operated	Apr 10, 2025
Procedures - Outside Training Requests	614.03-P	Directly Operated	Apr 10, 2025
Student Placement in DMH Programs	614.05	Directly Operated	Sep 01, 2001
Financial Incentive Program	614.06	Directly Operated	Aug 14, 2017
Procedures - Financial Incentive Program	614.06-P	Directly Operated	Aug 14, 2017
0700 Risk Management - 2 docs
01 Health And Safety - 2 docs
Reporting Health and Safety Hazards	701.01	Directly Operated	May 02, 2016
Procedures - Reporting Health and Safety Hazards	701.01-P	Directly Operated	May 02, 2016
0800 Financial Services - 63 docs
01 Financial Service Allocations - 4 docs
Shifting Guidelines for Legal Entity Agreement	800.07	Directly Operated and Contractors	Jul 01, 2011
Procedures - Shifting Guidelines for Legal Entity Agreement	800.07-P	Directly Operated and Contractors	Jul 01, 2011
Provisional Rate Setting	800.08	Directly Operated and Contractors	Dec 31, 2012
Procedures - Provisional Rate Setting	800.08-P	Directly Operated and Contractors	Dec 31, 2012
02 Billing - 14 docs
Processing Departmental Service Orders	801.03	Directly-Operated	Oct 01, 1989
Procedures - Processing Departmental Service Orders	801.03-P	Directly-Operated	Oct 01, 1989
Medi-Cal Prepaid Health Plan Treatment and Billing	801.04	Directly Operated and Contractors	Sep 01, 2004
Medi-Cal Prepaid Health Plan Treatment and Billing	801.04	Directly Operated and Contractors	Sep 01, 2004
Medicare Prepaid Health Care Treatment and Billing	801.05	Directly Operated	Jul 01, 1995
Private Prepaid Health Care Treatment and Billing	801.06	Directly Operated and Contractors	Sep 01, 2004
Payment for Outside County Services	801.07	Directly-Operated	Sep 01, 2004
Procedures - Payment for Outside County Services	801.07-P	Directly-Operated	Sep 01, 2004
Mental Health Plan Claim Certification	801.08	Directly Operated	Jun 01, 2005
Procedures - Mental Health Plan Claim Certification	801.08-P	Directly-Operated	Jun 01, 2005
Capturing Disaster Event Costs	801.09	Directly Operated and Contractors	Sep 01, 2005
Procedures - Capturing Disaster Event Costs	801.09-P	Directly Operated and Contractors	Sep 01, 2005
Urgent Care Center Cost-Based Payment	801.10	Directly Operated and Contractors	Apr 17, 2019
Procedures - Urgent Care Center Cost-Based Payment	801.10-P	Directly Operated and Contractors	Apr 17, 2019
03 Reimbursements - 3 docs
Contract Reimbursement	802.01	Directly-Operated	Oct 01, 1989
Disbursement of State/Federal Funds to Other County Departments	802.02	Directly Operated	Oct 01, 1989
Procedures - Disbursement of State/Federal Funds to Other County Departments	802.02-P	Directly Operated	Oct 01, 1989
04 Budget Transactions - 6 docs
Request for Budget Transfers	803.01	Directly-Operated	Jan 01, 2005
Procedures - Request for Budget Transfers	803.01-P	Directly-Operated	Jan 01, 2005
Salary Spreadsheet Change Requests	803.02	Directly-Operated	Oct 01, 1989
Procedures - Salary Spreadsheet Change Requests	803.02-P	Directly-Operated	Oct 01, 1989
Statement of Duties	803.03	Directly-Operated	Oct 01, 1989
Procedures - Statement of Duties	803.03-P	Directly-Operated	Oct 01, 1989
05 Fees - 16 docs
Clinical Cash Handling, Deposit of Patient Revenues, and Financial Record Keeping	804.01	Directly Operated	Oct 01, 1989
Procedures - Clinical Cash Handling, Deposit of Patient Revenues, and Financial Record Keeping	804.01-P	Directly Operated	Oct 01, 1989
Client Fees at Two or More Facilities	804.02	Directly-Operated	Oct 01, 1989
Procedures - Client Fees at Two or More Facilities	804.02-P	Directly-Operated	Oct 01, 1989
Therapeutic Fee Adjustments	804.03	Directly-Operated	Aug 01, 2004
Procedures - Therapeutic Fee Adjustments	804.03-P	Directly-Operated	Aug 01, 2004
Issuance and Safekeeping of Bus Tokens	804.04	Directly Operated	May 22, 1995
Procedures - Issuance and Safekeeping of Bus Tokens	804.04-P	Directly-Operated	May 22, 1995
Issuance and Safekeeping of Postage Stamps	804.05	Directly Operated	Mar 31, 2021
Procedures - Issuance and Safekeeping of Postage Stamps	804.05-P	Directly Operated	Mar 31, 2021
Issuance and Safekeeping of Metro Line Tokens	804.06	Directly Operated	Aug 01, 2001
Procedures - Issuance and Safekeeping of Metro Line Tokens	804.06-P	Directly-Operated	Aug 01, 2001
CAL-Card Purchasing Program - Facilities Management Division	804.07	Directly Operated	Mar 30, 2015
Procedures - CAL-Card Purchasing Program - Facilities Management Division	804.07-P	Directly Operated	Mar 30, 2015
Client Services CAL-Card Purchasing Program	804.08	Directly Operated	Jul 06, 2020
Procedures - Client Services CAL-Card Purchasing Program	804.08-P	Directly Operated	Jul 06, 2020
06 Deliquent Account - 2 docs
Transferring Delinquent Accounts to the Treasurer and Tax Collector	805.01	Directly Operated	Feb 10, 2021
Procedures - Transferring Delinquent Accounts to the Treasurer and Tax Collector	805.01-P	Directly Operated	Feb 10, 2021
07 Other Revenue Management - 8 docs
Organizational Table and Management Reporting Roster	806.01	Directly Operated	Oct 01, 1989
Procedures - Organizational Table and Management Reporting Roster	806.01-P	Directly-Operated	Oct 01, 1989
Revenue Management Policy and Procedure Manual	807.01	Directly Operated and Contractors	May 14, 2024
Procedures - Revenue Management Policy and Procedure Manual	807.01-P	Directly Operated and Contractors	May 14, 2024
Federal Block Grant Quarterly Reporting Requirements	808.01	Directly Operated and Contractors	Sep 01, 2004
Procedures - Federal Block Grant Quarterly Reporting Requirements	808.01-P	Directly-Operated and Contractors	Sep 01, 2004
Donation Trust Account	809.01	Directly-Operated	Oct 01, 1989
Procedures - Donation Trust Account	809.01-P	Directly-Operated	Oct 01, 1989
08 Audits, Appeals, Settlements - 2 docs
Communication Flow for Recovery of Audit Disallowances	811.02	Directly-Operated and Contractors	Jan 01, 2005
Procedures - Communication Flow for Recovery of Audit Disallowances	811.02-P	Directly-Operated and Contractors	Jan 01, 2005
09 Cash Flow Loans - 2 docs
Financial Responsibility Requirements for Existing DMH Contractor	812.03	Directly Operated and Contractors	Apr 28, 2009
Procedures - Financial Responsibility Requirements for Existing DMH Contractor	812.03-P	Directly Operated and Contractors	Apr 28, 2009
10 Reporting and Disclosures - 6 docs
Reporting Defalcations, Embezzlements, or Misappropriation of County Monies or Resources	813.01	Directly Operated	Jan 01, 2003
Procedures - Reporting Defalcations, Embezzlements, or Misappropriation of County Monies or Resources	813.01-P	Directly-Operated	Jan 01, 2003
Financial Responsibility Requirements for Contracting with DMH	813.04	Directly Operated and Contractors	Sep 29, 2009
Procedures - Financial Responsibility Requirements for Contracting with DMH	813.04-P	Directly Operated and Contractors	Sep 29, 2009
Reporting Overpayments Resulting from Waste, Fraud, and Abuse	813.05	Directly Operated and Contractors	Jun 27, 2024
Procedures - Reporting Overpayments Resulting from Waste, Fraud, and Abuse	813.05-P	Directly Operated and Contractors	Jun 27, 2024
0900 Administrative Services - 20 docs
01 Travel, Phone, Equipment - 5 docs
Travel	900.01	Directly Operated	Mar 03, 2022
Procedures - Travel	900.01-P	Directly Operated only	Mar 03, 2022
Calling Card Usage	901.01	Directly Operated	Sep 15, 2001
Procedure - Calling Card Usage	901.01- P	Directly Operated	Sep 15, 2001
Procedures - Special Requests for Non-Agreement Various Vendor Purchase Orders	902.02-P	Directly Operated	Oct 01, 1989
02 Inventory Control - 6 docs
Inventory Control - Fixed Assets	903.01 Temporarily Suspended	Directly Operated	Oct 01, 1989
Procedures - Inventory Control - Fixed Assets	903.01-P	Directly Operated	Oct 01, 1989
Inventory Control - Portable Items of Equipment	903.02 Temporarily Suspended	Directly Operated	Oct 01, 1989
Procedures - Inventory Control - Portable Items of Equipment	903.02-P	Directly Operated	Oct 01, 1989
Inventory and Recovery of Assets - Contractor Sites	903.04 Temporarily Suspended	Directly Operated	Oct 01, 1989
Procedures - Inventory and Recovery of Assets - Contractor Sites	903.04-P	Directly Operated	Oct 01, 1989
03 Vehicles - 9 docs
County-Owned Vehicle Control	904.01	Directly Operated	Mar 10, 2020
Procedures - County-Owned Vehicle Control	904.01-P	Directly Operated	Mar 10, 2020
"How Am I Driving" Program	904.02	Directly Operated	Dec 09, 2024
Procedures - "How Am I Driving" Program	904.02 P	Directly Operated	Dec 09, 2024
County Vehicle Packet - Reference	904.02-R	Directly Operated	Dec 20, 2024
Employer Pull Notice	904.03	Directly Operated	May 16, 2016
Procedures - Employer Pull Notice	904.03-P	Directly Operated	May 16, 2016
Purchasing New Vehicles	904.04	Directly Operated	Jun 06, 2016
Procedures - Purchasing New Vehicles	904.04-P	Directly Operated	Jun 06, 2016
1000 Contracts & Grants - 18 docs
01 Contracts and Grants Management - 6 docs
Grants Management	1000.01	Directly Operated	May 15, 2004
Procedures - Grants Management	1000.01-P	Directly Operated	May 15, 2004
Services and Personal Services Contracts Procedure Manual	1000.03	Directly Operated	Sep 15, 2001
Procedures - Services and Personal Services Contracts Procedure Manual	1000.03-P	Directly Operated	Sep 15, 2001
Contractor Alert Reporting Database	1000.04	Directly Operated	Jul 01, 2014
Procedures - Contractor Alert Reporting Database	1000.04-P	Directly Operated	Jul 01, 2014
02 Sole Source and Selection - 2 docs
Request for Proposals Contract Selection/Award	1002.01	Directly Operated	Mar 01, 1995
Procedures - Request for Proposals Contract Selection/Award	1002.01-P	Directly Operated	Mar 01, 1995
03 Financial Issues - 4 docs
Reduction of County General Funds	1003.03	Directly Operated	Dec 01, 1995
Procedures - Reduction of County General Funds	1003.03-P	Directly Operated	Dec 01, 1995
Interest Earned from Mental Health Funds	1003.04	Directly Operated	Jun 01, 1997
Procedures - Interest Earned from Mental Health Funds	1003.04-P	Directly Operated	Jun 01, 1997
04 Terminations - 6 docs
Agreement Non-Renewal	1004.01	Directly Operated	Dec 01, 1995
Procedures - Agreement NonRenewal	1004.01-P	Directly Operated	Dec 01, 1995
Agreement Termination	1004.02	Directly Operated	Dec 01, 1995
Procedures - Agreement Termination	1004.02-P	Directly Operated	Dec 01, 1995
Suspensions of Payments Due to Contractor Default	1005.01	Directly Operated and Contractors	Sep 15, 2002
Procedures - Suspension of Payments Due to Contractor Default	1005.01-P	Directly Operated and Contractors	Sep 15, 2002
1100 Program Support - 2 docs
01 Quality Improvement - 2 docs
Quality Improvement Program	1100.01	Directly Operated and Contractors	Dec 02, 2024
Procedures - Quality Improvement Program	1100.01-P	Directly Operated and Contractors	Dec 02, 2024
1200 Chief Information Office Bureau - 5 docs
01 Security and Integrity of Data - 4 docs
Use of Department Technology Resources, Networked Devices, and Information Systems	1200.05	Directly Operated	Jul 24, 2019
Systems Change Control	1200.06	Directly Operated	Mar 31, 2021
Use of Department Portable Electronic Devices	1200.07	Directly Operated	Jun 05, 2019
Email Maintenance and Disposal	1200.10	Directly Operated	Jun 05, 2019
02 Issuance of Devices - 1 docs
Assignment, Use, and Management of Cellular Devices	1201.01	Directly Operated	Jul 28, 2023
1300 Emergency and Disaster Services - 1 docs
01 Disaster Response - 1 docs
Disaster Services Management Program	1300.01	Directly Operated	Jul 20, 2021
1400 Research - 2 docs
Mental Health Research Review	1400.01	Directly Operated and Contractors	Jan 23, 2025
Procedures - Mental Health Research Review	1400.01-P	Directly Operated and Contractors	Jan 23, 2025
1500 Services Provided by Other County Departments - 2 docs
01 County Counsel - 2 docs
Request for Legal Services from County Counsel	1500.01	Directly Operated	May 20, 2014
Procedures - Request for Legal Services from County Counsel	1500.01-P	Directly Operated	May 20, 2014
*CLINICAL PRACTICE PARAMETERS - 46 docs
Guidelines for Use of Clinical Parameters	Clinical Practice Parameters	Directly Operated and Contractors	Aug 29, 2022
Standard Time Parameters of Med Support Services	Clinical Practice Parameters	Directly Operated	Feb 29, 2024
Clinical Programs - 11 docs
Psychiatric Advance Directive	ClinP-01	Directly Operated and Contractors	Dec 07, 2021
Trauma-Informed Care	ClinP-03	Directly Operated and Contractors	Apr 20, 2022
Psychosocial Rehabilitation Interventions	ClinP-04	Directly Operated and Contractors	Dec 28, 2021
Psychiatric Treatment of Clients in Institutions for Mental Disease (IMD) and Subacutes	ClinP-06	Directly Operated and Contractors	Oct 01, 2019
Referral to Self-Help Groups	ClinP-09	Directly Operated and Contractors	Nov 01, 2008
Life Style Counseling or Healthy Living Programs	ClinP-11	Directly Operated and Contractors	May 01, 2020
Street Psychiatry and Field Based Service Delivery	ClinP-12	Directly Operated and Contractors	Apr 19, 2024
Gift Behavior in Service Relationships with DMH Clients	ClinP-14	Directly Operated and Contractors	Jul 01, 2011
Family Engagement and Inclusion for Adults	ClinP-16	Directly Operated and Contractors	Jan 01, 2014
Co-Occurring Intellectual / Developmental Disabilities	ClinP-18	Directly Operated and Contractor	Dec 01, 2023
Responding to Board of Supervisor Office Requests	ClinP-19	Directly Operated and Contractors	Aug 27, 2021
Clinical Risk Management - 1 docs
Suicide Prevention Toolkit	CLRM-01	Directly Operated and Contractors	Dec 20, 2021
General Considerations - 4 docs
Recovery Model	GC-01	Directly Operated and Contractors	Jul 07, 2023
Psychiatric Consultation	GC-02	Directly Operated and Contractors	Oct 01, 2019
In-Clinic Vital Signs Monitoring and Assessment	GC-04	Directly Operated and Contractors	Apr 19, 2024
Mandated Supporters	GC-05	Directly Operated and Contractor	Jun 28, 2024
Lanterman-Petris-Short - 1 docs
Lanterman-Petris-Short Authorization and Designation	LPS-1	Directly Operated and Contractors	May 17, 2023
Medication Use - 11 docs
Pharmaceutical Trials	Med-01	Directly Operated and Contractors	Apr 30, 2025
Antidepressant Medications	Med-02	Directly Operated and Contractors	May 28, 2024
Antipsychotic Medications	Med-03	Directly Operated and Contractors	Aug 30, 2022
Anxiolytic Medications	Med-04	Directly Operated and Contractors	Oct 23, 2024
Mood Stabilizing Medications	Med-05	Directly Operated and Contractors	Feb 01, 2022
Psychoactive Medications for Individuals with Co-Occurring Substance Use and Mental Health Conditions	Med-06	Directly Operated and Contractors	Jun 01, 2019
General Health-Related Monitoring, Consultation and Interventions	Med-07	Directly Operated and Contractors	Mar 01, 2022
Psychotropic Medication in Children and Adolescents	Med -08	Directly Operated and Contractors	Jan 15, 2025
Juvenile Court Mental Health Services Review of Psychotropic Medication Authorization Forms	Med-09	Directly Operated	Dec 05, 2023
Medication Assisted Treatment in Individuals with Co-Occurring Substance Use Disorders	Med-10	Directly Operated and Contractors	Feb 26, 2024
Transcranial Magnetic Stimulation Treatment	Med-11	Directly Operated	Sep 04, 2024
Psychiatric MH Nurse Practitioner - 2 docs
Psychiatric Mental Health Nurse Practitioner Standardized Procedures	PMHNP-01	Directly Operated and Contractor	Apr 15, 2025
Probationary PMHNP Supervision	PMHNP Form	Directly Operated and Contractor	Apr 09, 2025
Psychotherapy - 5 docs
Psychodynamic Psychotherapy Techniques	Psych-01	Directly Operated and Contractors	Aug 25, 2021
Cognitive Behavioral Therapy	Psych-02	Directly Operated and Contractors	Feb 01, 2020
Interpersonal Psychotherapy Techniques	Psych-03	Directly Operated and Contractors	May 19, 2022
Outpatient Eating Disorders Treatment	Psych-07	Directly Operated and Contractors	Jul 01, 2022
Dialectical Behavioral Therapy	Psych-08	Directly Operated and Contractors	Mar 28, 2025
Special Considerations - 9 docs
Toolkit: Evaluating a Client's Need for an Emotional Support Animal	SC-01	Directly Operated and Contractors	Mar 14, 2024
Sexual and Gender Diversity	SC-02	Directly Operated and Contractors	Jun 13, 2023
Older Adults	SC-06	Directly Operated and Contractors	Apr 01, 2019
Assessment for Co-Occurring Cognitive Impairment with Mental Health	SC-07	Directly Operated and Contractors	Aug 01, 2019
Treatment for Co-Occurring Cognitive Impairment with Mental Health	SC-08	Directly Operated and Contractors	Jun 01, 2019
Access to Care After Discharge from Psychiatric Hospitals and Juvenile Justice Programs	SC-09	Directly Operated and Contractors	Oct 01, 2010
Hoarding	SC-11	Directly Operated and Contractors	Jan 01, 2020
Hands-On Interventions for Involuntary Hospitalizations	SC - 13	Directly Operated and Contractors	Feb 20, 2025
Enriched Residential Care Resources	SC - 14	Directly Operated and Contractors	May 23, 2024
*Glossaries - 2 docs
Information Technology and Security Glossary	Glossary	Directly Operated and Contractors	Mar 06, 2020
Mental Health Services Act Glossary	Glossary	Directly Operated and Contractors	Mar 29, 2024